Contact Us 

whether it's order help or a touch of curiosity, we're just a message away.

let's get intimate

questions, concerns...? we want to help. send us a message below

Thanks for contacting us. We'll get back to you as soon as possible.

FAQs

Have a quick question?
Check our FAQs for a quick answer

Email us

support@seducedbyplay.com

Frequently asked questions

Have questions? We’re here to help

How can i track my order?

after placing your order, you'll receive a tracking link via email. you can also log into your  seducedbyplay account to see real-time updates.

What is your return & exchange policy?

due to the intimate nature of our products, we only accept returns/exchanges on unworn lingerie with tags attached, and unopened toys/accessories.

How discreet is the packaging?

all orders are shipped in plain, unbranded packaging with no mention of seducedbyplay on the outside.

What payment methods do you accept?

we currently accept credit/debit cards and secure alternative payment methods for your convenience.

Do you offer international shipping?

yes! we ship worldwide. shipping costs and times vary depending on your location, which will be calculated at checkout.